ISPP 2015

Career Opportunities in Pharmacy
Mapping with Care

Teresa: At the heart of the mapping application is
the ability for our staff to quickly respond to where are the children and youth that are
in care and making sure that we’re able to support the caregivers in a very very stressful
time and in a state of an emergency. Louise: One of the ways that I approached this was
to reach out to staff that were involved in the 2017 wildfire response and talk to them
to find out what was it that made it really challenging, what was it that we could potentially
do to try to make their life easier, to be more effective during emergency events and one of the big
pieces that was identified was a lack of situational awareness or real time situational awareness,
that knowing of which kids were impacted in which communities and how many of them so
that they could then reach out and provide support directly to those families. Christa: Because information comes in from so many
different sources and it changes at different rates and by different agencies and governments,
it was never really clear who had the most current information. The entire city of William’s Lake was evacuated. In the midst of all the evacuation it was
like is everything printed so I can track kids on my phone or you know while I’m sitting
in traffic evacuating you don’t want to have to cypher through what is reliable, what isn’t,
you want to be able to use an application, one click of a button and find out what you need
to know when you just want to make sure that you’re doing your job and that children and
families are safe. Phillip: So before we had the app in place our front
line social workers were having to go in on a very regular basis, update the paper based records. So what this has allowed us to do is do a
data extract from our different information systems in real time in a digital map with
with multiple layers we can layer on, evacuation alerts, road obstructions, it gives us the
assurance so at any point in time we’ve got a much higher degree of comfort for where our
children are. Teresa: What excites me most about the program is
that it really frees staff up to respond to caregivers, support caregivers, and be out
supporting clients in the state of an emergency and our ability to wrap services around them
in a much faster fluid way. Christa: The fact that we can use technology to make
sure that children and families are safe and that our staff aren’t walking around feeling the
weight of responsibility of a human error it means a lot to me that that ability now exists. Louise: So the biggest impact is increased safety,
at the end of the day we’re here to safeguard the kids, to provide whatever it is the services
that the families and the caregivers need in order to keep the kids and the youth safe. And if we have the ability to identify faster
who is impacted then that enables us to respond faster, enables us to reach out to those caregivers,
and enables us to have those conversations and so we took something that previously would take hours to do into something that was now being able to accomplish basically within a minute to two time, it was amazing.

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